AI Transparency, Acceptable Use & Data Processing Policy
Effective Date: July 2026
AI Transparency, Acceptable Use & Data Processing Policy
This policy explains how Grafflix LLC (“Grafflix,” “we,” “our,” or “us”) uses Artificial Intelligence (“AI”) technologies, how information submitted through our website may be processed, and the responsibilities of users when interacting with AI-assisted services or content.
This policy supplements our:
- Privacy Policy
- Cookie Policy
- Terms of Use
- Legal Notices, Security Disclosure & Privacy Rights
1. Our Commitment to Responsible AI
Grafflix LLC believes Artificial Intelligence should be used responsibly, securely, transparently, and ethically.
As a cybersecurity consulting firm, we recognize that AI technologies provide significant opportunities to improve productivity, threat detection, data analysis, and operational efficiency. At the same time, AI introduces new risks relating to privacy, security, bias, intellectual property, and regulatory compliance.
Our approach to AI is guided by principles including:
- Human oversight and accountability
- Transparency in AI-assisted activities
- Protection of confidential and personal information
- Risk-based governance
- Security by design
- Compliance with applicable laws and industry standards
- Continuous evaluation and improvement
Where appropriate, Grafflix aligns its AI governance practices with recognized frameworks such as the NIST AI Risk Management Framework (AI RMF), ISO/IEC 42001 (where applicable), ISO/IEC 27001, and other evolving industry guidance.
2. AI-Assisted Content
Some content published on this website may be created or enhanced using AI-assisted tools.
Examples include:
- Educational articles
- Blog posts
- White papers
- Technical summaries
- Marketing content
- Service descriptions
- Graphics and illustrations
- Draft documentation
- Website copy
AI-generated or AI-assisted content is reviewed by Grafflix personnel before publication whenever practicable. However, because AI systems may produce inaccurate, incomplete, or outdated information, website content should not be relied upon as the sole basis for business, legal, regulatory, or technical decisions.
3. AI-Assisted Services
Grafflix may use AI technologies to support internal business operations and the delivery of professional services, including:
- Research and analysis
- Threat intelligence review
- Technical writing
- Report preparation
- Security architecture documentation
- Code review assistance
- Risk analysis support
- Workflow automation
- Data summarization
- Administrative efficiency
AI technologies are intended to assist—not replace—the professional judgment of Grafflix consultants.
Final recommendations, assessments, and deliverables are reviewed by qualified personnel before being provided to clients.
4. Human Oversight
Grafflix does not rely solely on AI to make professional decisions on behalf of clients.
Human review remains an integral part of our consulting process, particularly for:
- Risk assessments
- Security architecture
- Governance recommendations
- Compliance guidance
- Executive reporting
- Strategic planning
- Incident response advisory
- Client deliverables
Where AI tools are used, qualified professionals evaluate the results before incorporating them into work products.
5. Data Processing
When you interact with Grafflix through this website, we may process information you voluntarily provide.
Examples include:
- Contact forms
- Appointment requests
- Email communications
- Employment inquiries
- Service requests
- Newsletter subscriptions (if offered)
- Download requests
- Event registrations
Information submitted may include:
- Name
- Company
- Job title
- Email address
- Telephone number
- Business information
- Information contained in your message
We request that you submit only the information necessary for your inquiry.
6. Use of Submitted Information
Information submitted through our website may be used to:
- Respond to inquiries
- Schedule consultations
- Provide requested services
- Evaluate business opportunities
- Improve customer service
- Maintain business records
- Protect website security
- Meet legal and regulatory obligations
We do not use information submitted through contact forms to train public AI models.
7. AI Processing of Submitted Information
To improve efficiency and consistency, Grafflix may use AI-assisted tools to help process business communications.
Examples include:
- Drafting responses
- Summarizing inquiries
- Organizing requests
- Classifying service requests
- Scheduling assistance
- Internal knowledge management
- Document preparation
Where AI-assisted processing occurs, information remains subject to appropriate security and confidentiality controls.
8. Confidential Information
Unless covered by an executed Non-Disclosure Agreement (NDA), Master Services Agreement (MSA), or other written agreement, information submitted through our public website should not be considered confidential.
Do not submit through website forms:
- Classified information
- Export-controlled information
- Customer confidential information
- Trade secrets
- Credentials or passwords
- Security keys
- Source code
- Personally identifiable information beyond what is reasonably necessary
- Protected health information (PHI)
- Payment card information
- Sensitive personal information unless specifically requested
If confidential information must be exchanged, Grafflix will provide secure communication methods as part of an authorized engagement.
9. AI Limitations
Artificial Intelligence technologies have inherent limitations.
AI systems may:
- Produce inaccurate information
- Omit relevant facts
- Generate outdated content
- Misinterpret complex requests
- Reflect biases present in training data
- Produce inconsistent responses
Accordingly, AI-generated content should always be validated before relying upon it for operational, legal, regulatory, financial, or security decisions.
10. User Responsibilities
Users of our website agree not to:
- Submit unlawful content
- Upload malicious software
- Attempt prompt injection or manipulation of AI-assisted services
- Submit confidential third-party information without authorization
- Attempt to exploit automated systems
- Circumvent website security controls
- Misrepresent their identity
- Use automated tools to abuse website functionality
Users remain responsible for the information they submit.
11. Data Security
Grafflix implements reasonable administrative, technical, and physical safeguards designed to protect information processed through our website.
Security measures may include:
- Encryption in transit
- Access controls
- Logging and monitoring
- Network security
- Secure hosting
- Identity and access management
- Security monitoring
- Incident response procedures
Although we implement industry-standard safeguards, no Internet transmission can be guaranteed completely secure.
12. Third-Party AI Providers
Grafflix may use trusted third-party AI platforms to assist internal business operations.
These providers may process limited information on our behalf under contractual and security obligations.
Where appropriate, Grafflix evaluates third-party providers based on factors such as:
- Security controls
- Privacy protections
- Data handling practices
- Regulatory compliance
- Contractual commitments
- Responsible AI practices
13. No Automated Decision-Making
Grafflix does not use AI systems to make solely automated decisions that produce legal or similarly significant effects for website visitors.
Material business decisions affecting clients are made with appropriate human oversight.
14. Intellectual Property
Content generated by AI-assisted tools and subsequently reviewed, modified, or incorporated into Grafflix work products remains subject to applicable intellectual property laws and the Terms of Use governing this website.
Users may not reproduce, redistribute, or commercially exploit Grafflix materials without prior written permission, except as otherwise permitted by law or written agreement.
15. Regulatory Compliance
Grafflix continually monitors developments in AI-related laws, regulations, and industry standards.
As applicable to our operations, we strive to align our practices with relevant frameworks and guidance, including:
- NIST AI Risk Management Framework (AI RMF)
- ISO/IEC 42001 (Artificial Intelligence Management Systems), where applicable
- ISO/IEC 27001 Information Security Management Systems
- ISO/IEC 27701 Privacy Information Management
- Applicable U.S. federal and state privacy laws
- Other evolving AI governance requirements relevant to our services
References to these frameworks do not imply certification or legal compliance unless expressly stated.
16. Changes to This Policy
Grafflix LLC may update this policy to reflect changes in:
- Technology
- AI capabilities
- Business practices
- Legal requirements
- Regulatory guidance
The Effective Date at the top of this page identifies the current version.
Continued use of this website after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this AI Transparency, Acceptable Use & Data Processing Policy, please contact Grafflix LLC through the Contact page on our website.
Grafflix LLC
Website: https://grafflixllc.com